Terms and Conditions
All products featured on Charon’s Bell Curations are 100% official and acquired directly from the band, their representatives, labels and/or distribution services.
When ordering from a country other than Canada, the customer is the importer of the goods concerned. Customs duties, local taxes, import duties or state taxes are likely to be required for import. These are at the customer’s expense and under their sole responsibility both in terms of payment and tax returns to the authorities and qualified organizations of the customer’s country. We recommend that foreign customers inquire about these aspects with their local authorities.
Charon’s Bell Curations reserves the right to modify its prices at any time. However, the products will be charged based on the rates in effect at the time of acceptance of the order.
The products will remain the property of Charon’s Bell Curations until fully paid for.
Our offers of products are valid as long as they are visible on the website, within the limits of available stocks. This excludes promotional operations mentioned as such on the site. Links directing to products which have become out of stock will be listed as ‘Out Of Stock’.
In the event of unavailability of a product occurring after the order was passed by the customer, our services will inform the customer by mail and refund or compensate via credit note from the collected and cashed sum.
Privacy Policy
When ordering for the first time on the Site, customers are asked to create an online account containing personal information which must remain updated. The sales contract is considered concluded when Charon’s Bell Curations receives the completed order form which is then processed for verification of the accuracy of the data concerning the order.
Orders may be placed on the website: http://www.charonsbellcurations.com or our facebook page linked to the previously stated website.
Prior to any purchase, when creating an account on our site, the customer is requested to carefully read these terms and conditions.
By completing the order form, the customer agrees unconditionally and commits to abide by these terms and conditions in their dealing with Charon’s Bell Curations. Should one disagree with any elements specified in these terms and conditions, we invite them not to transfer their order form to purchase products on http://www.charonsbellcurations.ca
The data recorded by http://www.charonsbellcurations.ca during the confirmation of the order constitutes proof of all transactions made between Charon’s Bell Curations through http://www.charonsbellcurations.ca and its customers.
The data recorded by the payment system constitutes proof of the financial transactions.
Shipping
Products are sent to the delivery address the customer provided during the ordering process. We let our customers choose between different delivery methods that depend on the destination of the parcel.
We do our best to send the parcels within 10 days of payment (under the condition of availability of the product). Charon’s Bell Curations may not be held responsible for any delays due to the courier.
In case of delay, a mail will be sent to the customer to inform him of an eventual consequence on the delivery date that was indicated during the ordering process. The Letter Mail option offered is a no insurance and no tracking shipping option. If the parcel does not arrive, or arrives damaged Charon’s Bell Curations is not held responsible and the customer is not entitled to a refund from Charon’s Bell Curations. All disputes for this shipping option will be filed and dealt with the shipping courier directly.
Return policy
Right Of Withdrawal
In accordance to the legal provisions in force, customers have a period of 7 days from receipt of the products to exercise their right of withdrawal to Charon’s Bell Curations without having to give reasons or pay a penalty.
In case of exercise of the right of withdrawal within the abovementioned period, only the price of the purchased product and the sending costs will be refunded ; the cost for returning the product to our office remain at the customer’s expense. Should the customer exercise his right of withdrawal on part of the order he received, the refund of the initial sending costs will be prorated to the item’s shipping cost and not to the whole order.
Returns are to be done in their initial and complete state (packaging, accessories, user’s notice…) that allows the product to be resold as new. Charon’s Bell Curations asks of the customers to join copy of the invoice of their order for optimal management.
In accordance to the legal provisions in force, the right of withdrawal may not be exercised on customizable books, audio or video recording which have been unsealed by the customer.
Returns are to be sent to this address :
Charon’s Bell Curations
7655 Henri Bourassa Est
Montreal, Quebec
H1E 1N9 Canada
No return received as against refund will be accepted by Charon’s Bell Curations, whatever the reason.
Returns, Exchanges & Warranty
Our products are checked individually before being sent. In case the customer receives a damaged parcel, the customer must notify the courier immediately. We will refund or exchange the products apparently defective or which do not match the customer’s order (these provisions do not concern items damaged during the delivery). We ask of our customers wishing to implement these provisions to contact our Customer Services at charonsbellcurations@hotmail.com
The items must be returned by mail in the complete state in which these were received (accessories, packaging, notice…).
If the product is no longer available, our services will contact the customer to determine the nature of the refund (credit note, bank transfer or check).
Liability
The products sold on our e-shop conform to the Canadian legislation. It is the customer’s duty to verify with the local authorities of his country the possibilities of importing or using the products or services that they plan to order.
Photographs and texts, illustrating the products and audio recordings and their lyrics are carefully checked before being put on line. Variations between the descriptions and products as well as errors within the texts or photographs are possible, Charon’s Bell Curations cannot be held liable for these.
Charon’s Bell Curations cannot be held liable for the nonfulfillment or defective completion of the contract concluded in the case these would be attributable to the customer, to unpredictable or insurmountable occurrence due to a third party or to an act of god.
Charon’s Bell Curations cannot be held liable for any damages be them direct or indirect, issuing from the abovementioned risks.
In no event shall Charon’s Bell Curations, or its owners or other representative be liable, whether in contract, warranty, tort (including negligence whether active, passive or imputed), product liability, strict liability, or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this internet site or any content on this website even if Charon’s Bell Curations or it’s representative has been advised of the possibility of such damages. If you are dissatisfied with this internet site and content thereon, or terms and conditions, your sole and exclusive remedy is to discontinue use of this internet site. If any portion of this limitation is found to be invalid or unforceable for any reason, then Charon’s Bell Curations total liability to you shall in no event exceed zero dollars (100$). Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.